Water Utilities
Water utilities face many challenges in their mission to provide safe water to their communities. Budget constraints, system maintenance, managing customer expectations, and meeting environmental, sustainability, and governance (ESG) goals are just a few that are top of mind for most water utility teams today. Fear not! Metron is here to help.
One-Minute Data
One minute data leads to more actionable information. Metron’s technology gathers usage data every 60 seconds. This best-in-class data granularity enables you and your customers to more fully understand how water is being used and how it might be being wasted. Identifying and fixing leaks and fully understanding just how much water washing your car really uses will lead to reduced consumption. This data also enables utilities to identify irrigation restriction violations and act quickly to conserve water.
Streamlined Billing
Utilizing the Verizon Cellular Network, Metron’s hardware and software work seamlessly to compile water usage data and present it in an easily understood format for both you and your customer. We then maintain flexible integration from our software platform, WaterScope, to all major billing systems that allows data to flow freely. Imagine no more costly manual meter reads that can introduce errors. You don’t have to imagine it with Metron.
Enhanced Customer Satisfaction
More informed customers mean happier customers. By proactively giving your customers access to Metron’s water dashboard, WaterScope, your customers can see how they are using water, and how they are losing water through leaks. Then when your customer calls you about a larger than expected bill, it’s easy to point to the data and resolve things quickly.
Reduced Maintenance
Metron’s 30+ years of experience in the water industry has enabled us to engineer the highest quality, most reliable and durable meters in the industry. With Metron you will get more consistent reads, repair or replace far fewer meters, and dramatically reduce system maintenance costs.
No More Manual Reads
Because Metron’s meters are connected to the cellular network, manual reads are a thing of the past. And for locations with no cell service, we offer registers that support drive-by reads.
ESG Data at your Fingertips
With the growing importance of water sustainability, many resource-strapped utilities are now required to report ESG metrics periodically. With WaterScope, you can easily compile the needed data on water usage to insert into your periodic reports without adding more work to your team.